Overview

Our refund and returns policy lasts 2 days. If 2 days have passed since your purchase, we unfortunately cannot offer a full refund or exchange.

Eligibility for Returns

To be eligible for a return:

• The item must be unused, unwashed, unworn, and in the original condition and packaging, including tags.
• A receipt or proof of purchase is required.
• Do not send your purchase back to the manufacturer.

Non-Returnable Items

Due to hygiene and safety standards, the following are non-returnable:

• Worn or washed garments
• Any nightwear removed from packaging
• Items without original tags and packaging
• Items returned after 2 days
• Sale or discounted items

Partial Refunds (if applicable)

Partial refunds may be granted for:

• Items returned in slightly damaged packaging or missing minor accessories
• Items not in their original condition but still unworn and unwashed
• Returns made beyond the 7-day window but within a reasonable period

Refunds Process

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

If approved:

• The refund will be processed within 2 days, and the refund will be credited to the original payment method in 7 days.

Late or Missing Refunds

If you haven’t received your refund:

1. Check your bank account again.
2. Contact your credit card company.
3. Contact your bank.
   Still not resolved? Contact us at lovelynighties@gmail.com

Sale Items

Only regular-priced items are eligible for refunds.
Sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged upon delivery. Exchange apply only upto 7 days. Once Approved by us we will dispatch the Exchanged goods in 5 days.
To request an exchange:

• Email us at lovelynighties@gmail.com
• Ship the item to: Near City Union Bank, Dhalavaipuram, Rajapalayam, Tamil Nadu, India – 626188

Shipping Returns

Ship your return to:
Lovely Garments, Near City Union Bank, Dhalavaipuram, Rajapalayam, Tamil Nadu, India – 626188

• You will bear the shipping costs for returning the item.
• Shipping costs are non-refundable.
• For high-value items, use a trackable shipping service or purchase shipping insurance.

Need Help?

For any questions, email us at:
📧 lovelynighties@gmail.com